Booking Policy
We are a small business and no shows and cancellations have a big impact on us.
No-shows and last-minute cancellations greatly effect the stability of our business and are unfair to clients on our waitlist as it is too late for us to rebook the spot.
We understand that sometimes you may need to change your booking, if you cannot make it, you may send a friend or family member in your place and we will happily accommodate them. If this is not possible, we kindly request a minimum 24 hours’ notice, so that we can offer that time slot to another client.
If you are new to Take Off we require a $50 deposit to secure your booking.
Your deposit will confirm and secure your booking if things change and you give us the 24 hours’ notice period, your deposit will be held for your next booking or refunded.
However, if you don’t provide us with 24 hours’ notice or you fail to turn up for your appointment, your deposit will be forfeited regardless of the reason.
Existing clients who no show or fail to give 24 hours notice of cancellation will require a $50 deposit.
If you have pre-paid treatments with Take Off and you don’t provide us with 24 hours’ notice or you fail to turn up for your appointment, that treatment will be deducted in its entirety from your plan/membership.
If it is outside of our business hours please send us a text message (by responding to your reminder text) rather than calling and leaving a voicemail as they cannot be checked remotely.
If you do not wish to pay a booking fee you are more than welcome to try your luck on the day, with whichever therapist is available – but please keep in mind that we are unable to allocate a specific therapist or time slot for you in advance.
We are grateful for your business, and continued support as we try to keep things fair for all of our clients
They took the time to double cleanse my skin before a spray tan! Amazing service 😊
Kasey Neville
10:29 24 Aug 23
Found this place while searching for a facial on google and wow I was so impressed. The best facial I’ve ever gotten - Jazz took my skin concerns so seriously and has set me up with a plan to address these. The space is lovely and very professional. Loved the arm massage while the LED facial was going. Excited to return ☺️
Maeve Redmond
10:38 10 Mar 23
I’ve never felt this comfortable in my own skin…My skin is glowing and plump as if it’s been injected some water. Amazing treatment and very knowledgeable staff.A massive difference right after the treatment. What more can you ask for?
Amasha Keshini
08:06 28 Jan 23
I visited this cosy clinic on a rainy day last month. Amanda was my facialist, who conducted a skin review before advising on what to go with. It was definitely one of the best facials I have ever had, so relaxing & my skin was glowing afterwards. Highly recommend!
L F
14:59 04 Dec 22
Had a facial with Amanda for the first time after finding the place on Google, as my regular spot didn’t have any booking for the day. Ended up being one of the best facials I have experienced so far. Amazing service, Amanda gave me the perfect recommendations after taking my skin’s needs and concerns into account. Came out feeling relaxed and rejuvenated! I will definitely be back.
zainy s
01:07 01 Oct 22
Such a good find in north Melbourne!! I can’t wait to return for another facial 🙂 I love how Amanda educated me on my skin and gave exactly the treatment it needed. My skin feels wonderful
Rika
03:48 28 Sep 22
Updated 18/9/22: I still visit Take Off regularly but I now see Jazz every 2 months for skin treatments and eyebrow. Jazz is amazing. He fixes my skin and has managed to keep my sensitive prone to eczema skin under control. He has also performed some magic to my patchy uneven eyebrows.I won’t go anywhere else for facials and eyebrows.I decided to book a facial at Take Off after reading the glowing reviews here and I had to say, it was brilliant. My therapist, Cecilia, is knowledgeable and very thorough. The skin analysis was so helpful. O'Cosmedics products used on my skin are gentle and they smelt amazing. Even after peel, steam and extraction, my skin still felt hydrated afterwards. No redness or any slight feeling of discomfort. I will definitely be back.
M P
11:44 18 Sep 22
I had the most amazing facial with Amanda today. It was so relaxing but also catered to all that my skin was needing. Highly recommend!
Laura Davidson
07:14 12 Sep 22
I can't recommend them enough! I've had great results on my skin thanks to their treatments, products and advice, as well as fantastic results on IPL. I've personally been seen by Amanda and Jazz and they're are highly knowledgeable and very friendly.
Monica Quijano
01:54 22 Aug 22
I am the fussiest when it comes to my eyebrows and Jazz really listened and shaped them perfectly 🙂 will be back!
Hannah
11:46 27 May 22
Loved my first facial experience at Take Off. Great results, in depth explanations and analysis of skin. Love my routine with just 2 new products added in there (1 morning, 1 evening) now so much, refreshens and relaxes me day and night.
Sara Oberrauch
10:45 29 Mar 22
Love this place. Such a relaxing facial and I am really starting to see some amazing results in my skin. Could not recommend more.
Maggie Carty
08:29 19 Jan 22
Have gotten my eyebrow shaped/waxed a few times and takeoff, the last time I went, I came out disappointed as the shape weren't consistent between the left & right.I gave takeoff another go, and this time chose Mone B for my appointment. She is amazing! She took the the time to discuss the shape and suggested a tint and I came out so happy with my eyebrows and with her service and skills. I think I've found my favourite local eyebrow person!!
Shasha Syedi
05:54 27 Dec 21
Really comfortable atmosphere with extremely knowledgeable and personable experts. Had an excellent experience and left with more confidence and the intention to return! Thanks to Jazz for making the whole thing so great.
James Rex
01:02 10 Nov 21
the facials are always such a tranquil experience with great results
Milena Katic
22:45 06 Sep 21
I've been a client of Take Off for the past 2yrs after I moved to the area and was looking for a new salon. Am so glad i found them! I've had the absolute pleasure of having Amanda as my facialists for the last year and found her to be extremely knowledgeable as well as truly kind and caring. The team always makes me feel welcome from the moment i walk up the stairs and I always leave feeling better than when I walked in. Love the range of services provided and knowing that they are always looking to add to these services. Would definitely recommend Take Off Skin & Body x
Alicia B
07:40 02 Sep 21
I had a few wonderful facials at Take-off, such a beautiful space and very friendly therapists.
Alice Stanley
03:17 27 Aug 21
Amanda is incredible! She is so kind, friendly & knowledgable. It puts me at ease knowing I'm in such capable hands. Looking forward to my next visit after lockdown!
Kathryn Azcue
01:58 27 Aug 21
Jazz at Take Off is not only skilled and knowledgeable but warm and genuine and gives the best head massage you’ll ever have. Seeing him for my facials is an absolute delight.
Lauren Hart McKinnon
01:43 27 Aug 21
Amanda from TakeOff is a goddess!! She has been my go to skin therapist since 2018 and holy wow does my skin love me for it! I trust her with my life and I constantly get so many compliments on my skin- and as someone who had acne as a teenager and thus had to resort to intense medication this is the highest compliment! I stay looking young simply because Amanda is in charge of my treatments and my skin care routine! COULD NOT recommend TakeOff or Amanda more!
Isabelle Ford
01:37 27 Aug 21
I started going to Take Off because it was closer to home than my last beautician. I've continued going because the team is wonderful.I've been seeing Amanda for the past eight months. I appreciate her approach to beauty therapy--she asks questions, listens to my concerns, and makes suggestions appropriately. If I already have products that I like using, she works around them. I don't feel like she's trying to upsell me or get me to buy certain things "just because." And my skin has never looked better. :)Also, unlike many places, Take Off doesn't have a revolving staff of employees, which says a lot about what the team values. My skin and I highly recommend this one!
Kissairis M. Muñoz
01:56 16 Jun 21
I loooove the people here. Not to mention the service.
KK Deq
01:10 06 Feb 21
I have had several facials at Take Off Skin & Body and can’t rate the experience high enough. The staff here are so knowledgeable about skin health and are so thorough in identifying your individual skin needs and helpful in finding the best options. The is the place to come for top quality service and treatments by lovely staff!
Kathryn Gatward
10:52 24 Nov 20
I’ve been going to Take Off for 3 years since moving down to Melbourne. I don’t live in the area but it’s always worth the effort! The atmosphere is relaxing. All staff are friendly, knowledgeable and skilful. Will always recommend!
Khanh Nguyen
02:37 30 Oct 20
The Take Off team are incredibly professional and talented. The salon is clean, relaxing, and spacious. They work with you to make sure you're getting exactly what you want - best eyebrow wax ever!
Amanda Spry
23:37 28 Oct 20
I've been going to Take Off for about 7months and I have fallen in love with my skin again. From having facials and lymphatic treatments my skin and home care routine is the best it's ever been all thanks to Amanda and Take Off Body & Skin. Warmest regards. Xxx
Emma Marcina
11:28 16 Jan 20
Had the best experience with Cecilia over the past months. She cleared my skin so much in preparation for my Wedding. I can't thank her enough and can't wait to come back again!
Maeva Morault
05:49 02 Nov 19
The very first time I have visited Take off skin & body, 3 1/2 years ago, I was welcomed by Amanda and have been her customer ever since. You are so good at what you do and, on top of that, one of the kindest people I know. There are other wonderful ladies such as Renee, Cecilia... You are all professional, experienced and friendly. Thank you.
Renata Lacevic
09:11 22 Oct 19
My skin never looked/felt better!!!Never being the one to 'pamper myself' or get facials, I tried Take Off earlier this year after receiving a voucher for a facial treatment and can I say WOW!After receiving just one treatment I noticed a difference straight away and realised things such as my blackheads and rosacea could easily be treated with only a monthly visit for a facial. If I knew this beforehand, I would have visited sooner. Ever since this first experience I have gone back for monthly facials. Each time I am greeted by friendly staff who are so knowledgeable about what your skin needs (they are also very respectful of your budget and never try to up sell you).I look forward to my monthly visits as it is such a relaxing and comfortable environment - See you next month!
suzanne panecki
10:47 04 Sep 19
I have the best experience with Cecilia. She knows exactly what my skin needs and has been extremely helpful. Definitely adhering to this clinic. Highly recommended
Shayal Dutt
10:26 03 Sep 19
I have been seeing Amanda from Take Off Skin & Body since 2016. She is experienced, knowledgable and always so lovely and patient. I believe my skin loves me extra more after every visit (except maybe after Dermapen but we all know that it's all worth it - goodbye pores!).This is the place I can trust my skin with and I know I will miss it dearly moving away from Melbourne.
Michelle Ong
13:24 02 Sep 19
I saw Imogen today and received a thorough consultation and treatment for a very affordable price. I have very sensitive skin with eczema and struggle with facial treatments as many products will cause irritation and redness that can last for days. I actually went in mid flare up and came out with my skin looking much improved and the redness receded further throughout the day.There was no upselling or pressure to buy. Instead I came away with a sample so I can test out the product at home before buying which is a must for sensitive skin I think.I only wish I lived in Melbourne so I could see Take Off Skin and Body regularly!
Logice Chen
12:02 10 Oct 18
A very relaxing and welcoming environment. The staff are friendly and knowledgeable about the treatments they offer.
Fatuma Osman
22:33 17 Aug 18
All of my treatments at Take Off Skin & Body have been amazing! The ambience of the clinic is so relaxing and the staff are so friendly. I love how each treatment was customised to suit my skint type and concerns, which meant that I saw big improvements in the space of a couple of months! A big thank you to Erin, Amanda and the Take Off team for catering to all of my skin needs!
Frenchy By Chelsea Elizabeth
01:36 10 Jul 18
The girls here are lovely.. really take the time to check out the skin and tailor a facial suitable for that moment. Thanks Amanda !
E Menekse
11:20 28 Jun 18
So happy and comfortable when I'm in the hands of the girls at take off. My skin has gone from dead and dull to glowing and beautiful. I couldn't be happier with the results.
Erin Hancott
09:19 06 Dec 17
I am so glad I have found this gem sale. Rachel was so great and being 6 months pregnant, I felt extremely safe and comfortable in her hands. I will be back!!
Alexandra Drinkwater
02:54 27 Oct 17
Great treatments and the team there are really lovely to deal with.
Emma Devereux
20:08 05 Feb 17
Love how they do a full analysis on your skin first before going ahead with any treatment. I have never looked back. They also don't pressure you into buying any products or spam you with emails. I had Jane and she was amazingly helpful in educating good skincare and what I can do at home to better improve my skin. Definitely worth checking out!
Elaine Ho
04:53 16 Nov 16
Amazing service!! I had a lovely experience here. Staff are super friendly and make you feel really welcome and comfortable. Would definitely recommend 🙂
Cass
06:25 10 Jun 16
I've been a client at Take Off Skin and Body for the last two years. At each appointment they always make me feel so comfortable and the salon has such a friendly, welcoming atmosphere. I wouldn't go anywhere else!
Katrina French
07:08 02 Oct 15
Love the spray tans from Take Off- great colour and attention to detail and the girls make you feel really comfortable.
Georgina Owens
06:17 11 Sep 15
The BEST in the area. I have tried the other salons in the area....but I love Take Off the most.
Lennie Bostock
04:48 10 Dec 13
This place is increedible. An oasis in the crazy CBD. The staff were friendly and helpful and full of great advice for my skin.The facilities are second to none and convenient location makes this place a gem.I've recommended it to all my friends too.Great work guys!
Kate McInerny
22:24 31 Oct 13
Brilliantly located and great service. Thoroughly enjoyed my microdermabrasion facial ... and had what was possibly the best head massage of my life. Looking forward to my next visit. Two thumbs up!
Kate Thompson
10:49 14 Mar 13
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